Privacy Policy

Effective Date: 1st July, 2025
Last Updated: 29th July, 2025

This Privacy Policy explains how Mojo Network (“Company”, “we”, “us”, or “our”) collects, uses, shares, stores, and protects your personal information when you access or use our services, including our websites, mobile applications, and any software-as-a-service (SaaS) platforms under the Mojo Network brand (collectively referred to as the “Platform”).

This Privacy Policy is published in compliance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws of India. It is binding on all users of the Platform.

1. Applicability

This Privacy Policy applies to:

Journalists, channel owners, subscribers, and users of the Mojo Network platform
Visitors to our websites and mobile applications
Any person or entity that interacts with Mojo Network’s services

2. Information We Collect

A. Personal Data

We may collect the following types of personal data:

Full name, email address, mobile number
Gender, location (district/state/city)
Identity verification documents (PAN, Aadhaar, GST, etc.) for regulatory or monetization purposes
Payment and bank account details
IP address, device information, and usage logs
Channel or content data submitted on the Platform

B. Sensitive Personal Data

We may also collect data considered sensitive under Indian law, such as:

Financial data (bank details, UPI information)
Biometric information (if and when applicable)
Any other information voluntarily provided that is considered sensitive under applicable laws

3. Purpose of Data Collection

We collect and process your personal data for the following lawful purposes:

User registration and onboarding
Enabling platform features including content creation, monetization, and analytics
Providing support and resolving technical or service-related queries
Complying with legal, regulatory, or contractual obligations
Disbursing payments to verified content creators and partners
Preventing fraud and securing the integrity of the Platform
Analyzing platform performance, user engagement, and content trends

4. Lawful Basis for Processing

We process your personal data under the following legal grounds:

Consent obtained during registration or usage of specific features
Contractual necessity to provide services under our SaaS agreements
Legal obligations under applicable Indian laws
Legitimate interests pursued by the Platform to improve services, prevent fraud, and ensure security

5. Sharing and Disclosure of Personal Data

We may share your data only in accordance with applicable laws and under the following circumstances:

With government authorities, law enforcement, or regulators upon lawful request
With payment service providers and financial institutions to process transactions
With internal teams, affiliates, and vetted contractors for operational or technical support
With analytics, advertisement, or hosting partners in anonymized or aggregated form

We do not sell or trade your personal data for commercial gain.

6. Data Storage and International Transfers

All user data is securely stored on servers located within India.
If data must be transferred outside India for support or analytics purposes, such transfers will comply with Indian data protection laws and be based on applicable standard contractual clauses or explicit user consent.

7. Data Security

We implement reasonable and industry-standard security practices including:

End-to-end encryption of sensitive data
Role-based access control and regular audits
HTTPS-secured data transmission
Data backup, disaster recovery, and breach notification protocols

8. Data Retention

We retain your personal data as follows:

For the duration your account remains active on Mojo Network
For a minimum of five (5) years after termination or deactivation of your account, subject to legal and regulatory requirements
You may request early deletion, which we will consider unless obligated otherwise by law

9. User Rights Under Indian Law

As a data principal, you have the following rights under the Digital Personal Data Protection Act, 2023:

Right to access personal data processed by us
Right to request correction or updation of inaccurate or outdated data
Right to request deletion of your personal data (subject to legal retention)
Right to withdraw consent at any time
Right to lodge a grievance or seek redress

10. Grievance Redressal Mechanism

If you have concerns, complaints, or questions regarding your personal data or our processing practices, you may contact:

Grievance Officer & Data Protection Officer (DPO)
Name: [Designated Officer's Full Name]
Email: [email protected]
Response Time: Within 48 hours
Resolution Timeframe: Within 15 business days

11. Use of Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

Authenticate users and manage sessions
Personalize content and user experience
Measure platform usage and optimize performance
Deliver relevant advertisements based on user preferences

Users can manage or disable cookies through browser settings. However, some features of the Platform may not function optimally if cookies are disabled.

12. Legal Compliance and Governing Law

This policy and all associated practices are governed by the laws of India including:

Digital Personal Data Protection Act, 2023
Information Technology Act, 2000 and associated IT Rules
Consumer Protection (E-Commerce) Rules, 2020
Any other applicable state or central regulations

In case of dispute, the jurisdiction shall lie exclusively with the competent courts in [Insert Jurisdiction, e.g., Delhi/New Delhi/Mumbai].

13. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be:

Communicated via email or platform notification
Published on our official website or platform under the “Privacy Policy” section

Your continued use of the Platform after updates constitutes acceptance of the revised policy.

14. Contact Information

If you have any questions about this Privacy Policy or our data protection practices, please write to:

Mojo Network – Privacy Office
Email: [email protected]